Electronic Visit Verification
Getting Started
EVV is required for all home health services including home health visits, private duty nursing, and personal care services. According to AHCA, providers must: Verify delivery of services using an EVV system at the beginning and end of each home health service visit.
While Electronic Visit Verification (EVV) has been around for more than twenty years, with the passing of the 21st Century CURES Act, EVV is now a requirement for Medicaid homecare providers. The CURES Act requires homecare visits to be electronically verified for the type, date, and location of the service being performed; the individual receiving the service; the caregiver or aide performing the service, and the time the service begins and ends.
Axxess
Use Axxess to perform the EVV
Caring Professional Services will use Axxess to perform the EVV, the data will then be collected and transmitted to both HHAeXchange and Tellus. So please use only AXXESS to do the EVV for Caring Professional Services.
What is next:
Download the AXXESS Homecare app from either the App Store or the Google Play Store.
AXXESS CORE
If you have a patient in AXXESS CORE you will have to download a different Axxess Application. Not everyone needs to have both apps, only the workers that serve clients in an MMA plan that also have a nurse also visiting that patient. Only download this app if you don’t see your patients in AXXESS Homecare.
What is next after I install the app?
Login to the AXXESS App
Step 1
Step 2
If you have already signed into before you will need your pin to open the app. If your new Axxess will ask you to create a pin.
Step 3
Once you successfully login to the app you will see your schedule and list of clients you service. Next touch the visit you’re going to begin.
Step 4
In order to begin the EVV process you have to be within 50 feet of the client’s home address. Next touch “Start Task Verification”. This will begin the clock for EVV.
Step 5
Once you completed the time for the visit task touch “Collect Client Signature”. You will need to do this for each Task. Example, if you have 1-hour personal care you have to begin and end the task and collect the signature after the hour. Then you have 2-hours of Homemaking then after the two hours you will need to begin the process again and collect the client’s signature after the 2 hours are completed and so on if you have additional take for that day.
Step 6
On the next screen touch “Get client Signature”
Step 7
On the next screen allow the client to sign. The signature does not have to be perfect. After the client signs touch “Done”
Step 8
Once you receive the “Success” message you have completed the EVV process.
Step 9
(Optional at this time to do it on the app you will still need to turn in the existing paper note to complement the EVV)
Click on “Visit Note”
Step 10
Touch “Daily Living Task” and for each task click on “Yes” for each item and touch “Complete”.
Note: If your visit does not have a visit note and you want to do the note on the app call the Agency so we can add the note to your client.
If you want to continue to use paper you may do so until we provide additional training on how to complete the service note.
Step 11
On the next screen touch “Complete” again
Step 12
On the next screen sign your note. This is your signature, then touch “Done”
Step 13
Once again you will receive the “Success” message and then touch “Ok”.
Step 14
Lastly you will see a screen that show the summary that you have completed the task. “View Documents” will let you see the completed note. From here touch Schedule on the top screen and you can begin the next task.
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